Privacy statement
How De Schoonmaakexpert handles your personal data. Last updated on 7 November 2026. This is a translation; the Dutch version prevails.
1. Who are we?
De Schoonmaakexpert is responsible for processing your personal data as described in this statement.
- Registered office: Van Amstelstraat 182, Deurne (Antwerp)
- Company number: BE 1009.091.592
- Email: info@deschoonmaakexpert.be
- Phone: +32 483 55 22 54
2. What data do we collect?
We only process the data you provide to us yourself, via the contact form, by email or by phone:
- name and, if applicable, company name;
- email address and phone number;
- town or address of the property;
- the information you include in your question.
3. What do we use it for?
- To answer your question and prepare a quote (pre-contractual measures).
- To carry out and invoice our services if you become a client (performance of the contract).
- To comply with legal obligations, such as accounting (legal obligation).
We do not use your data for advertising without your consent and never sell it to third parties.
4. How long do we keep it?
Data from quote requests that do not lead to a job is kept for a maximum of 2 years. Client and invoice data is kept for as long as the law requires (in Belgium currently 10 years for accounting records).
5. Who do we share it with?
We only share your data with parties that help us provide our services, such as our accountant, our email and hosting provider and, if used, the service that processes the contact form. They may only use your data on our behalf.
6. Cookies
This website does not place any tracking or marketing cookies. Fonts are loaded from our own server, without external services.
For two features we temporarily store something in your browser (sessionStorage): whether you have already seen the intro on the homepage, and the cleaning plan you put together, so it can be included in your quote request. This is needed for those features to work, is not sent to us and disappears as soon as you close the tab.
7. Your rights
You have the right to access, correct or delete your data, and to object to or restrict its processing. You can also ask for your data to be transferred. To do so, send an email to info@deschoonmaakexpert.be. We reply within one month.
8. Complaints
If you are not satisfied with how we handle your data, please let us know first. You can also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, www.gegevensbeschermingsautoriteit.be.